Terms & Conditions This site is owned and operated by the Galloway Astronomy Centre (“GAC”, “we” or “us”). If you have any questions about these terms and conditions, or have any comments or complaints about our website, please contact us. We reserve the right to change these terms & conditions from time to time without notice. Changes will apply to any subsequent orders received. Our products We endeavour to depict our products as accurately as possible. However, minor variations in colour or packaging may occur between batches. These variations will not impact on the product’s optical or mechanical performance in any way other than ‘cosmetically'. We will confirm the total price of your order and carriage (if applicable) at the time of your order. Privacy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: first, to process your order and secondly, provide you with the best possible service. We only hold information in the event of a warranty claim. You can check the information that we hold about you by emailing us. Any inaccuracies we will delete or correct it promptly. No financial details are stored. Payment Please note that all prices are in British pound sterling; all transactions must be made in this currency. We accept debit and credit cards and also payments through Sumup. It is the buyer’s responsibility to provide an accurate delivery address and contact telephone number - incorrect details may lead to a significant delay in dispatch. Whilst every effort will be made to maintain the prices indicated, it may not always be possible, therefore, we reserve the right to discontinue any items from this list or change prices when necessary. We are unable to ship outside the UK. Delivery Large items are shipped by courier direct from OVL Ltd or 365 Astronomy. Skywatcher orders of £200 or more using the UK standard service is free of charge. Skywatcher orders of under £100 incurs a £10 delivery charge All Dwarflab and Seestar orders of any value incurs a £10 delivery charge (we are charged this by the distributor) Next day delivery can be arranged for orders placed before noon - please contact us for additional charges. Orders from customers from the Highlands, Islands and N. Ireland may be subject to additional delivery charges. You will be contacted with additional information on these charges. All goods must be signed for by an adult aged 18 years or over on delivery. In case of non-delivery, please contact your local post office or depot in the first instance, as they may have tried to deliver at a time when no one was available to sign for the parcel. We don’t deliver to Post Office (PO) boxes, shipping agent addresses or outside of the UK. Items will be dispatched once payment has been received. While we can often delivery in 5 working days please allow 14 working days for delivery. We will advise should the delivery period be longer. In case of non-delivery, please contact us. General Terms We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you. The contract between us shall be governed by Scottish Law and any dispute between us will be resolved exclusively in the courts of Scotland. We do not guarantee that this website will be compatible with your PC, and we accept no liability for any corruption or loss of data held on your PC or any liability for any other loss or damage of any kind caused to your PC resulting from use of this website. Returns Customers in the UK are covered by the Consumer Protection (Distance Selling) Regulations 2000. This allows for a 7 working day cancellation period after the day the goods are received, and gives you the right to return the goods ordered, and to receive a refund, less shipping costs, within 30 days of the goods being received by the GAC. You are required to notify us of cancellation by post or e-mail. New goods have a warranty period of 12 months for Skywatcher telescopes from the date of purchase. Dwarflab and Seestar products have a 2 year warranty from date of purchase. If faults occur during the warranty period, we will either repair or replace at our discretion. Goods may be returned at any time when out of warranty, carriage paid by you, for repair at a cost to be agreed before repair work starts. If you wish to return an item to us for exchange, refund or under warranty, please telephone us first on 01988 500594 to obtain your Returns Goods Number (RGN). This number should be written on the Returns Form (which will be e-mailed or posted to you) and which must accompany the returned item to speed up the processing of your return. We ask you NOT to return goods to us without an RGN code as this will delay the processing of any exchange or refund due. Please note that items returned for reasons other than a fault, must be sent unused, unsoiled, complete with all original packaging and parts, and accompanied by a Returns Form completed in full, no later than 7 days from receipt. Please do not mark or label the goods in any other way. Failure to carry out the above will result in a 20% restocking charge. For returning goods we advise that you use Royal Mail Recorded Delivery or equivalent. Please retain the shipping reference number as proof of postage. Refunds will be processed within 30 days of notification of cancellation. Please note that postage costs are only refundable at the discretion of the GAC. The address for returning items is: Galloway Astronomy Centre Craiglemine Cottage Glasserton, Dumfries & Galloway DG8 8NE Tel: 01988 500594 Email: enquiries@gallowayastro.com

Terms & Conditions This site is owned and operated by the Galloway Astronomy Centre (“GAC”, “we” or “us”). If you have any questions about these terms and conditions, or have any comments or complaints about our website, please contact us. We reserve the right to change these terms & conditions from time to time without notice. Changes will apply to any subsequent orders received. Our products We endeavour to depict our products as accurately as possible. However, minor variations in colour or packaging may occur between batches. These variations will not impact on the product’s optical or mechanical performance in any way other than ‘cosmetically'. We will confirm the total price of your order and carriage (if applicable) at the time of your order. Privacy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: first, to process your order and secondly, provide you with the best possible service. We only hold information in the event of a warranty claim. You can check the information that we hold about you by emailing us. Any inaccuracies we will delete or correct it promptly. No financial details are stored. Payment Please note that all prices are in British pound sterling; all transactions must be made in this currency. We accept debit and credit cards and also payments through Sumup. It is the buyer’s responsibility to provide an accurate delivery address and contact telephone number - incorrect details may lead to a significant delay in dispatch. Whilst every effort will be made to maintain the prices indicated, it may not always be possible, therefore, we reserve the right to discontinue any items from this list or change prices when necessary. We are unable to ship outside the UK. Delivery Large items are shipped by courier direct from OVL Ltd or 365 Astronomy. Skywatcher orders of £200 or more using the UK standard service is free of charge. Skywatcher orders of under £100 incurs a £10 delivery charge All Dwarflab and Seestar orders of any value incurs a £10 delivery charge (we are charged this by the distributor) Next day delivery can be arranged for orders placed before noon - please contact us for additional charges. Orders from customers from the Highlands, Islands and N. Ireland may be subject to additional delivery charges. You will be contacted with additional information on these charges. All goods must be signed for by an adult aged 18 years or over on delivery. In case of non-delivery, please contact your local post office or depot in the first instance, as they may have tried to deliver at a time when no one was available to sign for the parcel. We don’t deliver to Post Office (PO) boxes, shipping agent addresses or outside of the UK. Items will be dispatched once payment has been received. While we can often delivery in 5 working days please allow 14 working days for delivery. We will advise should the delivery period be longer. In case of non-delivery, please contact us. General Terms We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you. The contract between us shall be governed by Scottish Law and any dispute between us will be resolved exclusively in the courts of Scotland. We do not guarantee that this website will be compatible with your PC, and we accept no liability for any corruption or loss of data held on your PC or any liability for any other loss or damage of any kind caused to your PC resulting from use of this website. Returns Customers in the UK are covered by the Consumer Protection (Distance Selling) Regulations 2000. This allows for a 7 working day cancellation period after the day the goods are received, and gives you the right to return the goods ordered, and to receive a refund, less shipping costs, within 30 days of the goods being received by the GAC. You are required to notify us of cancellation by post or e-mail. New goods have a warranty period of 12 months for Skywatcher telescopes from the date of purchase. Dwarflab and Seestar products have a 2 year warranty from date of purchase. If faults occur during the warranty period, we will either repair or replace at our discretion. Goods may be returned at any time when out of warranty, carriage paid by you, for repair at a cost to be agreed before repair work starts. If you wish to return an item to us for exchange, refund or under warranty, please telephone us first on 01988 500594 to obtain your Returns Goods Number (RGN). This number should be written on the Returns Form (which will be e-mailed or posted to you) and which must accompany the returned item to speed up the processing of your return. We ask you NOT to return goods to us without an RGN code as this will delay the processing of any exchange or refund due. Please note that items returned for reasons other than a fault, must be sent unused, unsoiled, complete with all original packaging and parts, and accompanied by a Returns Form completed in full, no later than 7 days from receipt. Please do not mark or label the goods in any other way. Failure to carry out the above will result in a 20% restocking charge. For returning goods we advise that you use Royal Mail Recorded Delivery or equivalent. Please retain the shipping reference number as proof of postage. Refunds will be processed within 30 days of notification of cancellation. Please note that postage costs are only refundable at the discretion of the GAC. The address for returning items is: Galloway Astronomy Centre Craiglemine Cottage Glasserton, Dumfries & Galloway DG8 8NE Tel: 01988 500594 Email: enquiries@gallowayastro.com